Very very dishonest. We have a helper from Domestic One and she was very very nice lady and she did excellent job, however, she had to quit as she was ill, so we asked new one.
The new one showed up but she could not finish cleaning nor ironing within her working hours and we were not satisfied with her of courese. So we asked Domestic one to send us a replacement as we can have 3 replacements for free in a year as per the contract. This time we asked Domestic One to choose a helper carefully and send us a proper helper who can finish her task within her working hours. A new one came she was talking on a phone all the time, always late to get in here without calling us, and did not finish cleaing or ironing within her time.
We gave her chance for a month but no improvement, so we wanted to change the helper. My husband called them so many times for a month but never ever got a call from them. So I called them this morning and I could not believe what they said over the phone. They said that I was really rude to the helpers so they cannot send anymore helpers!
I have never said anything to those helpers a bad thing even they could not finish their tasks within a time, talking on the phone all the time, nor very late to get in here without any phone call. We were very generous!
This is totally super bad behaviour to blame it on a innocent clinent and dont send any proper helper! Give us agent fee S$248.
Review about: Domestic One Cleaning Service.
Monetary Loss: $248.