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Engaged their service because promised to have a quality cleaner, but apparently cleaner's job is at very high level, even though no ironing required, still need me to mop the floor myself (I am staying at a 3 bedroom condo). The following week when cleaner called me...
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#1147963
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Engaged the services of Domestic One for pre-moving cleaning for a studio unit on the third weekend of August. Corresponded with them via email and phone and was given a list of cleaning service that would be included in the package. Cleaners were late and I had to...
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1.0
I didn't like
  • Unreliable service
#1097544
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I paid $228 upfront to DomesticOne to secure a weekly cleaner. Prior to payment, I already specified my requirements which DomesticOne said they will have no problem providing. First cleaner, China married to Singaporean, she did a sloppy job then tell me she can't...
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1.3
#1097361
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Domestic One - Bad and cheated

Domestic One
#1136743
1.0
Details
Engaged them for post reno cleaning. Two malays came with vacumn n cloths!!!! They wiped everything with wet cloths!!! I communicated with boss before job started and he emailed a list of jobs ans of course a lot are not dobe on actual day. Felt so cheated and do not use this ckmpany
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Domestic One - Please Never never never use domestics one!!

Domestic One
#1084201
1.0
Details
My bad experience to have belived in domestic one cleaning service. No quality service and unprofessional cleaner !!!! huge mistake to have used and paid them $588 for my 2110sq post renovation cleansing.
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Domestic One - Worst service

Domestic One
#1076368
The cleaners are highly irregular and inefficient in their job. They come one week and skip next two weeks and do not like to be told the way u want things to be done. Highly unprofessional people.
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Domestic One House Cleaning Service Review

Domestic One
#1011448
1.3
Details
Unreliable Cleaners. Cancel last minute, or do not show. Some very inexperienced and some have been so rude and been more concerned about where their money was - this was before they had even stepped in the door.
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Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
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Value for money
Website
Promised to turn up with cleaner for first time, was late and did not even inform us. Only arrived when the cleaner was about done with her job. Asked for someone who can iron but this was obviously not communicated as the cleaner did not even know she was supposed to...
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1.0
#1089492
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Hired Domestic One to do our post-renovation cleaning as Tenant was moving in the very next day. Was promised 4 cleaners for 4 hours of work totalling $580 (which includes them bringing their own cleaning stuff). Come actual day, only 3 cleaners came and said that they...
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1.0
#1079571
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Domestic One either cannot manage their cleaners at all or hire very dumb people! I simple asked someone to come every Saturday morning to my house and clean for 3 hours. The cleaner comes 1 Saturday, next Saturday never come! Try to call, cleaner never pick up the...
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1.0
#1043661
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Engaged DomesticONE to clean up an apartment for handover and they overpromise and under deliver. Supposed to send 2 cleaners for 3 hours but only 1 Chinese lady came and fulfilled 4 hours of cleaning. Prior to engaging them, I called and verified if they will cover...
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I didn't like
  • Poor attitude
  • Poor work ethics
  • Unreliable service
#1039353
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Most terrible cleaning service by Domestic One Cleaning Service
I engaged Domestic One Cleaning Service today for pre-move in cleaning and they did a terrible job. The windows, toilets, toliets doors, floor was not clean at all. You can refer to the attached photo which i took after finished cleaning . I called Hendry (the guy who...
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Anonymous
May

Look like its some sort of harden cement and not dirts.

1.0
I didn't like
  • Bad service
  • Cleaners with poor work ethics
#1006384
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I asked for an English speaking and experienced helper since we have very sensitive and expensive surfaces (parquet, marble, stainless steel, etc.). The first one couldn't speak English, destroyed one of our sinks and wrote down 5 hours whilst she was working 1.5...
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#998179
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Engaged this company thinking the high cost price equals better cleaning. I paid the cleaner and left her unmonitored as I was busy with my work in my room. Was extremely horrified at the outcome, very bad cleaning for a premium price. The cleaner barely did any work...
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nina4
nina4

you may share better cleaners? Had this terrible experience with DomesticOne too. Tried several different helpers from them, one worse then the other. Would be great to hear s...

#912334
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