
Domestic One Reviews
Domestic One Reviews
*** cleaning!! Never use them!!
User's recommendation: DO NOT USE THIS SERVICE.
Poor quality
- Excuses aplenty cleaners
- Bad service
- Unreliable service
Poor experience
User's recommendation: Do not sign with them.
Lousy cleaners
User's recommendation: Engage helper at your own risk.
Worse cleaning service ever!
User's recommendation: Never ever.
Worth reporting to CASE
DO NOT EVEN BOTHER WASTING YOUR TIME AND MONEY
- Faces change all the time
- Horrible customer service
- Cleaners with poor work ethics
After they saw my review online, suddenly decided to break the contract of 12 mths unlimited change, decided that I should be going through ‘proper channels’ of dispute, and said I was revealing his ‘personal’ number in public. Guys, pls if you have had an issue with...
My bad review on this company is posted here: https://www.complaintsboard.com/domestic-one-unreliable-fast-maid-rotation-c780005
- Exact pool they said they have
- Sucky attitude with the owner
- Faces change all the time
- Excuses aplenty cleaners
Bad follow up and not replying to messages.
- Cleaners with poor work ethics
- Poor work ethics
- Bad service
Companies Similar to Domestic One
Not customer focused
Very bad follow-up and Emails Not Replied
Similar experience & I'm filing a report to CASE. I know the money is not that much.
But this is simply dishonest business practice and we cannot allow this kind of business to carry on at the expense of all other consumers. All customers who have suffered at Domestic One's hands, please please make a report to CASE.
The manager/owner Keith simply doesn't care because he believes busy people like us who hires cleaners to help will not take the trouble to make a report. Let's prove him wrong!
Similar experience & I'm filing a report to CASE. I know the money is not that much.
But this is simply dishonest business practice and we cannot allow this kind of business to carry on at the expense of all other consumers. All customers who have suffered at Domestic One's hands, please please make a report to CASE.
The manager/owner Keith simply doesn't care because he believes busy people like us who hires cleaners to help will not take the trouble to make a report. Let's prove him wrong!
Unreliable agency and cleaners - Not recommended
After the cleaners kept on canceling on me last minute, I asked Keith to liaise with the cleaners, and if they were unable to make it, to send a replacement, so that I neednt go back and forth between the cleaners and him. However, shortly after, he failed to follow through, and asked the cleaner to contact me directly instead again.
After 4 rounds of arranging a cleaning session, out of which 3 times were cancelled last minute by the cleaner, i decided enough was enough and called Keith to terminate his services, and asked for a prorated refund of the agency fee for services not delivered (the agreement was to provide cleaning services weekly for 1 year but he only managed to provide for less than 3 months). He said he can only refund 50% of the $208 agency fees to which I informed that it is not a fair deal and I might need to go to CASE, to which he got upset and said he challenged me to go to CASE. I clarified with him that I would consider his proposal of 50% refund and get back to him, but he changed his mind (in a few seconds) and said he will not refund anything and told me to go through CASE instead to settle. That was very petty and childish behavior on his part to go back on his offer.
Totally unprofessional! Such agencies will close down in no time with the numerous negative feedback on them circulating online, unless they are able to be more responsible and reliable.
Would like to clarify that Keith did return my call and messages subsequently. I hope that the realiability of the service improves and they honour their service as promised, or I would have to ask for a prorated refund of the agency fee for services not delivered/ fulfilled.
- Horrible customer service
- Bad service
- Unreliable service
Did not show for postmove cleaning
I get a part-timer from you.
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I'm victim too. Have reported to CASE.